aineobit Live Studio
Complaints
Play here is free and no money changes hands, but if something went wrong at a table or on the site, we want to know.
How to tell us
Write to [email protected] and include:
- what happened, and roughly when;
- the game and the table;
- the device and browser you were using;
- a screenshot, if you have one.
What happens next
A person reads every message and checks it against the round's record from the table. We reply to tell you what we found and what, if anything, we have changed.
Real-money play
If your complaint is about a real-money game at a casino that offers our tables, such as JewelGold, raise it with that casino: it holds your account and your money, and its complaints page says how.